Feature Surface

The public story should match how the product actually works.

RequestHawk is strongest when the workflow, the records, and the operational context all stay connected. These are the surfaces that matter most.

Dashboard

Internal User/Owner/Workspace
R

RequestHawk User

Owner / demo-tenant

Command center

Internal operations dashboard

A tighter view of workflow load, today's schedule, and the queues that still need action.

Owner / Service Operatordemo-tenant

Workflow

At-a-glance load

7d30d90d
01

Intake

Open Requests

98

+12%

vs prior 7d

Mar 31Apr 03Apr 06
02

Approval

Pending Approvals

23

+19%

vs prior 7d

Mar 31Apr 03Apr 06
03

Execution

Active Work Orders

87

+13%

vs prior 7d

Mar 31Apr 03Apr 06
04

Billing

Invoices Ready

41

+16%

vs prior 7d

Mar 31Apr 03Apr 06

Today

Appointments

Open schedule

Total

38

Confirmed

31

Completed

12

Remaining

26

26 field appointments remain today, with teams dispatched across 18 active properties.

Open schedule

Business

Performance snapshot

Visible Properties

284

12 organizations in view

Visible Vendors

312

194 preferred vendors

Pending Approvals

23

23 total approvals in view

Export-Ready Invoices

41

41 invoices ready for delivery

Queue

Requests needing attention

Open queue
RecordContextDueStatus
REQ-1842Westgate / Plumbing leakTodayTriage
REQ-1839Harbor Point / HVAC outage1dApproval
REQ-1831Cedar Grove / Gate access2dNeeds info

Queue

Work orders in flight

Open queue
RecordContextDueStatus
WO-9021Elevator PM / Midtown TowerTodayScheduled
WO-9014Roof patch / Lakeview Plaza1dIn progress
WO-9008Fire panel / East Ridge2dCloseout
Smart Operations Dashboard

See open work, blocked approvals, vendor movement, and request volume without rebuilding the picture from calls, spreadsheets, and scattered inboxes.

Portfolio-wide request visibility
Status-driven triage and closeout
Cleaner reporting for internal teams and clients
Automation Workflow

Route intake into the right next step, keep operational handoffs visible, and reduce the amount of coordinator effort spent on repetitive chasing.

Structured transitions from request to work order
Approval and quote checkpoints
Clear ownership through each stage of execution
Team Collaboration

Give coordinators, managers, vendors, and stakeholders a shared operating record instead of forcing them to reconstruct the story from memory.

Linked notes and context
Shared schedule visibility
Cleaner communication around access, scope, and follow-up
Customizable Dashboard

Open requests, work orders, people, and properties with the connected history still attached so teams can make faster decisions with less friction.

Record-to-record context
Operational snapshots for managers
Views shaped around real portfolio workflows